Biblioteca Juan Alberto Aragón Bateman catalog › Results of search for '5625'

	1.	Manual para las pequeñas empresas : guía sobre la norma ISO 9001:2000 / Standars Australia ; traducción ICONTEC by Standars Australia. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Bogotá : ICONTEC, c2001Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.562 / S816 (1). Place hold Add to cart (remove)
	2.	Como gerenciar el servicio al cliente / Bernard Katz ; traducción Teresa Niño Torres ; asesoría y revisión técnica Humberto Serna Gómez by Katz, Bernard. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Santafé de Bogotá : Legis, c1989, 1991Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / K189 (1). Place hold Add to cart (remove)
	3.	Planeación estratégica de la calidad total / por Hernando Mariño Navarrete by Mariño Navarrete, Hernando. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Bogotá : Tercer Mundo, c1993, 1994Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.4 / M174 (1). Place hold Add to cart (remove)
	4.	Administración y estrategia / Jorge Hermida, Roberto Serra, Eduardo Kastika by Hermida, Jorge \| Kastika, Eduardo \| Serra, Roberto. Edition: 4. ed.Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Buenos Aires : Ediciones Macchi, c1992Availability: No items available : Checked out (1). Place hold Add to cart (remove)
	5.	Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization / Robert L. Desatnick, Denis H. Detzel by Desatnick, Robert L \| Detzel, Denis H. Edition: Revised editionMaterial type: Text; Format: print ; Audience: General; Language: English Publisher: San Francisco : Jossey-Bass, c1993Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / D281 (1). Place hold Add to cart (remove)
	6.	Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman by Berry, Leonard L \| Parasuraman, A. Material type: Text; Format: print ; Audience: General; Language: English Publisher: New York : The Free Press, c1991Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.8 / B277 (1). Place hold Add to cart (remove)
	7.	Sabe usted lo que realmente quieren sus clientes? : un método de éxito seguro para descubrirlo / John F. Lytle ; traducción Jesús Villamizar Herrera ; asesoría y revisión técnica Humberto Serna Gómez by Lytle, John F. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Santafé de Bogotá : Legis, c1994Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / L985 (1). Place hold Add to cart (remove)
	8.	Servicio al cliente : métodos de auditoría y medición / Humberto Serna Gómez, John Jairo Gómez ; con la colaboración de Patricia Serna H., Sergio Serna H., María Dolores Rodríguez by Serna Gómez, Humberto \| Gómez, John Jairo. Edition: 2. ed. actualizada y corregidaMaterial type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Bogotá : 3R Editores, c1999Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / S276s (1). Place hold Add to cart (remove)
	9.	Marketing en las empresas de servicios : compita mediante la calidad / Leonard L. Berry, A. Parasuraman ; traducción Jorge Cárdenas Nannetti by Berry, Leonard L \| Parasuraman, A. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Grupo Editorial Norma, c1993Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / B277 (1). Place hold Add to cart (remove)
	10.	Marketing financiero / Pedro Embid Herranz, Miguel Martín Dávila, Víctor Zorrila Fernández by Embid Herranz, Pedro \| Martín Dávila, Miguel \| Zorrilla Fernández, Víctor. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Madrid : McGraw-Hill, 1998Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 332.1 / E514 (1). Place hold Add to cart (remove)
	11.	Dirección por valores : cómo lograr el éxito de la organización y personal mediante el compromiso con un objetivo y unos valores compartidos / Ken Blanchard, Michael O'Connor con la colaboración de Jim Ballard by Blanchard, Ken \| O'Connor, Michael. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Gestión 2000, c1997Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.4 / B516d (1). Place hold Add to cart (remove)
	12.	Logística : aspectos estratégicos / compilado por Martin Christopher by Christopher, Martin, comp. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: México : Limusa, Noriega Editores, c2000Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.8 / L634 (1). Place hold Add to cart (remove)
	13.	El Emprendedor creador y promotor de empresas / Salo Grabinsky by Grabinsky, Salo. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Medellín : Colina, c1995Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.409 / G711 (1). Place hold Add to cart (remove)
	14.	Las 22 Leyes inmutables de la marca : cómo convertir un producto o un servicio en una marca mundial / Al Ries, Laura Ries ; versión española Raúl Peralba y Raúl G. del Río by Ries, Al \| Ries, Laura. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Madrid : McGraw-Hill, c2000Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.834 / R428r (1). Place hold Add to cart (remove)
	15.	Management and administration skills for the mental health professional / edited by William O'Donohue, Jane E. Fisher by Fisher, Jane E., ed \| O'Donohue, William, ed. Material type: Text; Format: print ; Audience: General; Language: English Publisher: San Diego : Academic Press, c1999Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.9161 / M161 (1). Place hold Add to cart (remove)
	16.	Marketing emocional : el método de Hallmark para ganar clientes para toda la vida / Scott Robinette, Claire Brand y Vicki Lenz by Robinette, Scott \| Brand, Claire \| Lenz, Vicki. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Gestión 2000, c2001Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / R614 (1). Place hold Add to cart (remove)
	17.	Logística empresarial : gestión integral de la información y material en la empresa / August Casanovas, Lluís Cuatrecasas by Casanovas, August \| Cuatrecasas, Lluís. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Gestión 2000, c2003Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.8 / C181 (1). Place hold Add to cart (remove)
	18.	Gestión de empresas de turismo y ocio : el arte de provocar la satisfacción / Josep-Francesc Valls by Valls, Josep-Francesc. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Gestión 2000 ; Esade, c2000Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.04 / V155 (1). Place hold Add to cart (remove)
	19.	La Calidad del servicio / Jacques Horovitz ; prefacio de Gilbert Trigano ; revisión técnica José Santos Arrebola by Horovitz, Jacques. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Madrid : McGraw-Hill, c1991Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.83 / H676 (1). Place hold Add to cart (remove)
	20.	Gestionar con imaginación / Tom Peters by Peters, Tom. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Deusto, c2006Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.008 / L422 / v.3 (1). Place hold Add to cart (remove)

Biblioteca Juan Alberto Aragón Bateman

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Your search returned 45 results.