Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman
By: Berry, Leonard L
Contributor(s): Parasuraman, AMaterial type: 
TextLanguage: English Publisher: New York : The Free Press, c1991Description: 212 pISBN: 002903079XSubject(s): CALIDAD EN EL SERVICIO | CLIENTES | COMPETENCIA ECONOMICA | ESTUDIOS DE CASOS | MARCAS REGISTRADAS | MERCADEO DE SERVICIOS | SERVICIOS AL CLIENTEDDC classification: 658.8
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Libro
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Biblioteca Juan Alberto Aragón Bateman | Colección Abierta | 658.8 / B277 (Browse shelf) | Available | 003261 |
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