The Antecedents and consequences of customer satisfaction for firms / Eugene W. Anderson and Mary W. Sullivan
Material type: ArticleLanguage: English Publisher: Providence Subject(s): CALIDAD DEL PRODUCTO | COMPRA | CONSUMIDORES | EVALUACION DEL PRODUCTO | INVESTIGACION DEL CONSUMIDOR | PERCEPCION DEL PRODUCTO | SATISFACCION DEL CONSUMIDOROther classification: REV In: Marketing Science Vol. 12 No. 2 (1993) ; p. 125-143No physical items for this record
There are no comments on this title.