Consumer trust, value and loyalty in relational exchanges / Deepak Sirdeshmukh, Jagdip Singh and Barry Sabol
Material type: ArticleLanguage: English Publisher: Chicago Subject(s): CALIDAD EN EL SERVICIO | COMERCIO MINORISTA | CONDUCTA DEL CONSUMIDOR | RELACIONES COMERCIALES | SATISFACCION DEL CONSUMIDOROther classification: REV In: Journal of Marketing Vol. 66 No. 1 (2002) ; p. 15-37No physical items for this record
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