Partitioning customers into service groups / Ward Whitt
Material type: ArticleLanguage: English Publisher: Linthicum, MD Subject(s): ALGORITMOS | CALIDAD EN EL SERVICIO | CLIENTES | MERCADEO | SERVICIOS AL CLIENTE | SIMULACION | TIEMPO ENTRE RESPUESTAOther classification: REV In: Management Science Vol. 45 No. 11 (1999) ; p. 1579-1592No physical items for this record
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