Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions / Michael L. George
By: George, Michael L
Material type: 
TextLanguage: English Publisher: New York : McGraw-Hill, c2003Description: 386 p. : ilISBN: 9780071418218Subject(s): COMPROMISO | CONTROL DE CALIDAD | DESICION | DISEÑO | ESTRATEGIAS | ESTUDIOS DE CASOS | EVALUACION | MEDICION | MEJORAMIENTO CONTINUO | METODO JAPONES DE ADMINISTRACION | METODOS ESTADISTICOS | NEGOCIOS | PRODUCTO | RETOS | SERVICIO AL CLIENTE | SIX SIGMA | SIX SIGMADDC classification: 658.568
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Libro
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Biblioteca Juan Alberto Aragón Bateman | Colección Abierta | 658.568 / G267 (Browse shelf) | Available | 012669 |
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