Biblioteca Juan Alberto Aragón Bateman catalog › Results of search for 'an:474'

	1.	La Revolución del servicio / Karl Albrecht ; traducción Jesús Villamizar Herrera ; revisión técnica Humberto Serna Gómez by Albrecht, Karl. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Bogotá : Legis, c1990Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.91 / A517 (1). Place hold Add to cart (remove)
	2.	La Excelencia en el servicio / Karl Albrecht, Lawrence J. Bradford ; traducción Jesús Villamizar Herrera ; revisión técnica Humberto Serna Gómez by Albrecht, Karl \| Bradford, Lawrence J. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Bogotá : Legis, c1990Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.834 / A527 (1). Place hold Add to cart (remove)
	3.	Innovación empresarial : arte y ciencia en la creación de empresas / Rodrigo Varela V. by Varela V., Rodrigo. Edition: 3. ed.Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Bogotá : Pearson Educación, c2008Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.406 / V172 / 2008 (4). Place hold Add to cart (remove)
	4.	Consultoría de negocios / Gilbert Toppin y Fiona Czerniawska by Czerniawska, Fiona \| Toppin, Gilbert \| The Economist. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Buenos Aires : Cuatro Media, 2008Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 332.02 / C652 / V.12 (1). Place hold Add to cart (remove)
	5.	Manual de ventas al por menor : merchandising : para empleados, gerentes y empresarios / Warren G. Meyer...(et al.) by Meyer, Warren G. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Santafé de Bogotá : McGraw-Hill, c1992Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.85 / M168 (3). Place hold Add to cart (remove)
	6.	Confesiones de un publicitario / David Ogilvy by Ogilvy, David. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Orbis, c1984Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.008 / B415 / v.2 (1). Place hold Add to cart (remove)
	7.	Marketing justo a tiempo : guía para el profesional de marketing industrial / Charles O'Neal, Kate Bertrand ; traducción José María Castaño by O'Neal, Charles \| Bertrand, Kate. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Grupo Editorial Norma, c1993Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.8 / O621 (1). Place hold Add to cart (remove)
	8.	En busca de la excelencia : experiencias de las empresas mejor gerenciadas de los Estados Unidos / Thomas J. Peters y Robert H. Waterman by Peters, Thomas J \| Waterman, Robert H. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Barcelona : Editorial Norma, c1984Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.4 / P282 (2). Place hold Add to cart (remove)
	9.	Organizaciones públicas orientadas al servicio / Presidencia de la República, Consejería Presidencial para la Modernización del Estado Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Santafé de Bogotá : La Presidencia, 1994Availability: No items available : Add to cart (remove)
	10.	Gerencia del servicio : la dirección de empresas en una economía donde las relaciones son más importantes que los productos / Karl Albrecht, Ron Zemke ; traducción Jesús Villamizar Herrera ; revisión técnica Humberto Serna Gómez by Albrecht, Karl \| Zemke, Ron. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Santafé de Bogotá : Legis, c1988, 1992Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / A517 (2). Place hold Add to cart (remove)
	11.	Como gerenciar el servicio al cliente / Bernard Katz ; traducción Teresa Niño Torres ; asesoría y revisión técnica Humberto Serna Gómez by Katz, Bernard. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Santafé de Bogotá : Legis, c1989, 1991Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / K189 (1). Place hold Add to cart (remove)
	12.	Administración y estrategia / Jorge Hermida, Roberto Serra, Eduardo Kastika by Hermida, Jorge \| Kastika, Eduardo \| Serra, Roberto. Edition: 4. ed.Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Buenos Aires : Ediciones Macchi, c1992Availability: No items available : Checked out (1). Place hold Add to cart (remove)
	13.	Mejoramiento de los procesos de la empresa / H. James Harrington ; traducción Gloria Elizabeth Rosas Lopetegui, Marco Antonio Tiznado Santana ; revisión técnica Ricardo Matamala Señor by Harrington, H. James. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Santafé de Bogotá : McGraw-Hill, c1993Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.409 / H177 (2). Place hold Add to cart (remove)
	14.	Ventaja competitiva : creación y sostenimiento de un desempeño superior / Michael E. Porter by Porter, Michael E. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: México : Compañía Editorial Continental, c1987, 1993Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.835 / P678 (1). Place hold Add to cart (remove)
	15.	Desarrollo gerencial : hacia calidad total / Juan Carlos Fresco by Fresco, Juan Carlos. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: Buenos Aires : Ediciones Macchi, c1991Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.4 / F728 (1). Place hold Add to cart (remove)
	16.	Nociones de calidad total : conceptos y herramientas básicas : enseñanza media básica / Mario Gutiérrez ; ilustraciones Ramón de la Peña A. by Gutiérrez, Mario. Material type: Text; Format: print ; Audience: General; Language: Spanish Publisher: México : Limusa ; Grupo Noriega Editores, c1993Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.4 / G884 (1). Place hold Add to cart (remove)
	17.	Introduction to total quality : quality, productivity, competitiveness / David L. Goetsch, Stanley Davis by Goetsch, David L \| Davis, Stanley. Material type: Text; Format: print ; Audience: General; Language: English Publisher: New York : Macmillan College, c1994Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.562 / G628 (1). Place hold Add to cart (remove)
	18.	Direct marketing / Herbert Katzenstein, William S. Sachs by Katzenstein, Herbert \| Sachs, William S. Edition: 2. ed.Material type: Text; Format: print ; Audience: General; Language: English Publisher: New York : Macmillan, c1992Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.84 / K189 (1). Place hold Add to cart (remove)
	19.	What's in a name? : advertising and the concept of brands / John Philip Jones ; foreword by Don Johnston by Jones, John Philip. Material type: Text; Format: print ; Audience: General; Language: English Publisher: New York : Lexington Books, c1986Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.834 / J662 (1). Place hold Add to cart (remove)
	20.	Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization / Robert L. Desatnick, Denis H. Detzel by Desatnick, Robert L \| Detzel, Denis H. Edition: Revised editionMaterial type: Text; Format: print ; Audience: General; Language: English Publisher: San Francisco : Jossey-Bass, c1993Availability: Items available for loan: Biblioteca Juan Alberto Aragón BatemanCall number: 658.812 / D281 (1). Place hold Add to cart (remove)

Biblioteca Juan Alberto Aragón Bateman

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Your search returned 87 results.