Purchases and complaints : a logit-model analysis / Kjell Gronhaug Olav Kvitastein
Material type: ArticleLanguage: English Publisher: New York Subject(s): CONDUCTA DEL CONSUMIDOR | SATISFACCION DEL CONSUMIDOROther classification: REV In: Psychology and Marketing Vol. 8 No. 1 (1991) ; p. 21-35No physical items for this record
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